Over the past decade, the popularity of online gambling in Australia has more than doubled. However, with the increase in prevalence has come a rise in problem gambling and addiction. If you or a loved one are struggling with wagering or betting, there are numerous resources available, both from governments and private organisations.
National Gambling Addiction Resources
The Commonwealth has a dedicated 24/7 call line for problem gambling. You can reach the National Gambling Helpline by calling 1800 858 858 anytime from any phone. The Helpline can be both an emergency stopgap for someone in trouble and a preventative measure where a staffer can direct you to further resources.
Nationally, the Australian government has identified problem interactive wagering and addiction as a priority. To address its root causes, the Commonwealth is in the process of implementing the National Consumer Protection Framework for Online Wagering (NCPF), in consultation with state and territory governments.
As part of the consumer protection measures in the NCPF, eventually there will be one self-exclusion register that prevents you from wagering at any in-person or online casino. For now, bettors still need to be more proactive and self-exclude at each casino or online website if they want to avoid further betting.
State and Territory Problem Gambling Help
Beyond national resources, each state and territory has its own resources to address gambling addiction. An excellent round-up of the offerings, including online support websites and phone numbers for hotlines.
As an example, New South Wales (NSW) has an entire system to address gambling addiction called GambleAware. The service is always free and designed to be fully confidential. It also has resources available in over 40 languages, with more on the way. GambleAware offers counselling services for both gamblers and family members affected by problem gambling alike. The NSW services are available either in-person, over-the-phone, or through video-conferencing.
But NSW is not the only state with copious resources for gambling addicts and those hurt by problem gaming. Each service can help you navigate self-exclusion registers, provide strategies to stop problem gaming, and offer referrals for legal assistance.
Private Assistance for Gambling Troubles
Even though Commonwealth and state/territory governments have their own programs, private organisations also can help fill gaps. Online gamblers struggling with addiction can find significant help at the GamblingHelpOnline website.
The site provides directories of individual state resources as well as clearly explained strategies for preventing problem gambling. Interested parties can begin accessing services immediately through a website chat feature. The organisation can also set up references or referrals to counseling, legal, financial, or governmental resources that can better address individual issues.
